Shipping Policy
Shipping Policy
1. Do you ship internationally? How much is shipping?
Blue Wolf Store ships to several countries, including Canada, Australia, Europe, the United States, and New Zealand. We offer FREE SHIPPING on all orders.
2. Which carriers are used for shipping?
Orders are shipped via DHL, USPS, UPS, or FedEx, depending on the destination and product availability.
3. Processing & Delivery Time
Once your order is placed, it is processed within 24 to 48 business hours (1-2 business days). After your order is shipped, you will receive a tracking number by email to monitor your package.
Here are our estimated delivery times:
|
Country |
Est. delivery time |
|
United States |
8-12 business days |
| Europe |
8-12 business days |
| Canada |
8-12 business days |
|
Australia & New Zealand |
10-12 business days |
|
Other countries |
10-15 business days |
Please note: The estimated delivery times do not include potential delays caused by customs clearance. Orders shipped to the United States are not subject to import taxes. However, for other countries, any applicable import duties or local taxes are the responsibility of the customer.
5. Partial Shipments
If your order contains multiple items, they may be shipped separately depending on warehouse availability. You will receive tracking information for each shipment.
If you have any questions, feel free to contact us at:
📧 contact@wolfbluestore.com
6. Lost or Undelivered Packages
If your package is lost in transit or does not arrive within the estimated timeframe, please contact us. We will investigate with the carrier and, if confirmed lost, we will offer a replacement or full refund at no additional cost.
Customer Support
📞 +1 929-799-5694
🏢 Fernandes & Silva Company LLC
2201 Menaul Boulevard NE, STE A
Albuquerque, NM 87107, USA